# FAQ

### How does the exchange of the model work?

We use compute jobs provided by Ocean protocol. The results of the compute job (models) are stored at data provider machine. And it is accessed via URLs that must be signed by the person who started the compute job.

### Where to report issues?

In case you find any issues, you can create an issue in our project repository:

{% embed url="<https://github.com/FELT-Labs/feltlabs.py/issues>" %}

### Need personalised solution? Want to contact core developers?

We recommend contacting us via Discord:

{% embed url="<https://discord.com/invite/G4ZFfstsV2>" %}

Or you can send us at email: <support@feltlabs.ai>